Privacy Policy

The Fluffy Pup Grooming Studio

1. What we collect

When you book with The Fluffy Pup Grooming Studio, we collect your name, email address, and phone number to confirm and manage your booking. Payment is processed securely by Stripe — The Fluffy Pup Grooming Studio does not store your card details.

2. How it’s used, and why we’re allowed to

Your details are used to deliver the service you’ve booked, to contact you about your booking, and to keep a record of your booking history with The Fluffy Pup Grooming Studio. The legal basis is that we need them to carry out the booking you asked for (UK GDPR: performance of a contract). We don’t sell your data.

3. Who else handles it

The Fluffy Pup Grooming Studio is responsible for your data (the “data controller”). It uses 24bookin to run this booking page; 24bookin stores your details on The Fluffy Pup Grooming Studio’s behalf and only on its instructions (a “data processor”). 24bookin in turn uses a small number of specialist providers — card payments (Stripe), database, hosting and email delivery — some of which store data in the European Economic Area or the United States, protected by a UK adequacy decision or the UK’s approved data-transfer clauses. The full list is in 24bookin’s platform privacy policy.

4. How long it’s kept

For as long as The Fluffy Pup Grooming Studio uses this booking page, so your booking history is there when you come back. If The Fluffy Pup Grooming Studio stops using 24bookin, your details are deleted 30 days later. Payment and booking records are then kept without your name or contact details for up to 6 years, as UK tax and accounting rules require.

5. Analytics

24bookin, which powers this booking page, uses Google Analytics to understand traffic across the platform — only after you accept the cookie banner. The Fluffy Pup Grooming Studio does not have access to this data; see 24bookin’s platform privacy policy for details.

6. Your rights

You can ask The Fluffy Pup Grooming Studio to see, correct, or delete the personal data they hold about you, to restrict or object to how it’s used, or to receive a copy in a portable format. Contact them at hello@24bookin.com. If you’re not happy with the answer, you can complain to the Information Commissioner’s Office at ico.org.uk.

This page is generated for The Fluffy Pup Grooming Studio, a business using 24bookin to take bookings. It is not 24bookin’s own Privacy Policy — see 24bookin’s platform privacy policy for how 24bookin itself handles data.